Frequently Asked Questions

Here you’ll find our most frequently asked questions as a marketing and design agency

You’ll find our process & workflow section on the Website Design page where we walk you through each phase of the project from start to finish. 

The costs of creating a website vary depending on multiple factors as each client’s requirements differ from one project to the next. Our website projects usually start around the $3,000 USD mark and upwards depending on each client’s needs.

This can vary from project to project, but usually a website will take around 4 – 6 weeks to complete, depending on the complexity. We require our clients to have their content (images, text, graphics, logos) ready before we begin, this allows us to work more efficiently and means we won’t have to bother you as often for more images or text. It also means that the project will be completed on time and on budget. If you require help creating content just let us know via the project application form as we can provide this for you at an extra cost.

If you have a specific deadline in mind, please let us know so that we can do our best to accommodate you. Please bear in mind that we often have a waiting list for projects so we recommend getting in touch sooner rather than later to secure your spot in our development schedule.

As soon as you decide you’re ready to invest in your business, we would recommend you begin gathering content (images and text) to bring your website to life. We require your site’s content before we begin creating your website so the quicker we can get those from you, the quicker we can get your new site online for the world to see.

You can apply to work with us via our Project Application form, and if we are a good fit for one another we’ll reach out to schedule an initial consultation.

We require a 50% deposit upon you accepting our project proposal and before the design process begins. The next 25% will be due upon your acceptance of the final design and before we begin fully developing your site and cross-checking everything. The remaining balance is due before launch your site and hand you the keys.

Typically we will request payment via Stripe. Upon receipt of payment we will email you a receipt for your accounts.

Absolutely, we work hard to ensure that your website looks good and works across all devices. 

Absolutely! Just let us know you would like this service included in your project via the project application form.

A domain is essentially your business’ address on the internet, it looks something like this www.yourdomain.com

Hosting is the space where your website lives, it allows your website to be seen online.

Not at all. We can help you with this, in fact we recommend you contact us before organising any domains or hosting as we can direct you to a trustworthy hosting provider which can save much heartache down the road.

But if you have already purchased these, don’t worry. We’ll simply require access to your website’s control panel.

Search Engine Optimisation (SEO) is the process of getting your site ranked higher up in the search engine results, such as Google’s. This takes time but will increase your exposure to your desired clients and improve your chances of earning more traffic to your site which in turn will mean more customers. We optimise your site for SEO and can coach you on SEO best practices to help you get the most out of your site.

When it comes to getting ahead of your competitors with consistent SEO efforts, we work hard to get you results. If this is something that interests you, please let us know via the project application form.

We have access to a network of talented SEO copywriters who specialise in creating content (writing) for the web that improve your website’s SEO, build trust with your customers and establish you and your business as the experts in your industry. We can also source appropriate images for your site. So if this is something you’re struggling with don’t let it stall you from starting your website project, simply let us know that you require this service via the project application form and we can discuss your requirements.

Absolutely. A huge part of repositioning your business within the marketplace to increase bookings, charge higher rates and foster brand loyalty is to have quality branding. Head to our Branding page to learn more and let us know you require these services via our project application form.

We offer a Brand Identity service to get you clear on your business’ direction, who your target audience is, a suitable brand aesthetic and on your brand’s mission.  Having a solid brand is vital for the success of your company, no clarity – no direction – no results. If there’s only one step you can take for your business today, make it branding.

Learn more on your Branding page.

We have access to a network of talented SEO copywriters who specialise in creating content (writing) for the web that improve your website’s SEO, build trust with your customers and establish you and your business as the experts in your industry. You can read more about the benefits of regular content marketing (blogging) here: The 5 Stages of Organic Online Marketing Explained & 6 Key Ways to Grow Your Business Online.

Let us know if you require this service via the project application form. 

Yes, we offer and highly encourage all of our clients to invest in email marketing to further build trust and loyalty with their target audience. 

Simply let us know that you require this service via the project application form. 

Meanwhile, you can read more about the power that email marketing provides in the following blog posts: The 5 Stages of Organic Online Marketing Explained, How to Stay Top of Mind With Your Customers & 6 Key Ways to Grow Your Business Online

Yes, we provide all clients with training. Upon completion of your project, we install a dashboard within the back end of your site for you to access. This dashboard contains short tutorial videos from how to change an image and text to creating blog posts and keeping your shop up to date. This keeps you fully in control.

We also offer ongoing Website Care plans where we take care of your website for you. You can learn more about these care plans here.

If you’re ready to move ahead then please submit your project details using our Project Application form. Or if you have any further questions please complete the form below or email us directly at : INFO (AT) MAGPIE-CREATIVE.CO and we will get back to you within 2 working days.

If you’re ready move go ahead then please submit your project details using our Project Application form. Or if you have any further questions please complete the form below or email us directly at : INFO (AT) MAGPIE-CREATIVE.CO and we will get back to you within 2 working days.

The first step towards getting somewhere is to decide that you are not going to stay where you are”

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About Magpie Creative Co.

Magpie Creative Co. is a digital marketing and design consultancy with a worldwide client base. We provide branding, web design and online marketing for businesses that offer luxury guest experiences and require an efficient online booking system.

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